Privacy policy

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Privacy policy

Your data is under reliable protection

We care about your privacy and are committed to ensuring that your data on our website is secure. We strictly comply with European and German data protection regulations and collect only the necessary information. None of the information collected is sold or passed on to third parties.

1. Contact information

Red&Ko is responsible for the collection and processing of your personal data in accordance with the Federal Data Protection Act (BDSG). Our contact details are listed in the official notice on the website.

2. Personal data

Personal data includes your personal information, such as your name, address, telephone number or email address. We also store information about your visits to the site (data volume, connection location, log files and cookies).

We collect and store data only for the purpose of providing services (e.g., mailings, responding to inquiries or invitations) and keep it until you cancel the service. Your data is protected by state-of-the-art technology and appropriate security measures.

What personal data is collected and why?

  1. Contact form. When you use the contact form, we collect the data necessary to respond to your questions or comments, including your name and email address. You can also voluntarily provide a phone number for a call back or other information in the “Message” field. By using the form, you agree to the processing of the data provided to respond to your request and for our promotional offers. The data is stored on servers in Germany and you can withdraw your consent at any time.
  2. Live chat. During a live chat, we may ask for your name and email address to maintain the quality of our service. The entire chat history (content, date, time) and the shortened IP address are stored on servers in Germany. If you provide additional data (e.g., a callback phone number), it will also be used with your consent.
  3. Callback. To request a callback, please provide your name and phone number. You can also provide other information for your convenience, such as your preferred call time. This data is collected in order to properly fulfill your request.
  4. Newsletters. You can subscribe to the newsletter to receive monthly updates. To do this, you need to confirm your email address through a double opt-in procedure. You can also indicate your interests to personalize the content. You can unsubscribe at any time via the link in each email.
  5. Online applications. By applying for a job through the website, you agree to have your application stored and reviewed for six months within Red&Ko. You also agree to receive information about other relevant job opportunities.
  6. Log files and cookies. When you visit the site, the IP address of your device is collected (temporarily) for the correct operation and improvement of the site. In addition, cookies are stored to recognize user settings. You can refuse the use of cookies by setting your browser accordingly.
  7. Google Analytics. We use Google Analytics to analyze website usage, which includes collecting data such as IP address and browser information. IP anonymization guarantees the protection of your privacy. You can set your browser to block cookies from Google Analytics.

These measures are aimed at providing a quality service and protecting your data.